2008 Membership Survey Results
Spiritual Directors International recently conducted a survey of our members to get feedback from their experience in the organization. This information has been extremely valuable in ensuring that Spiritual Directors International continues to provide the best possible benefits and resources to all current and future members.
You will be pleased to know that over 90 percent of those
who responded were satisfied or extremely satisfied with their overall
experience of Spiritual Directors International. This overall experience took
into account leadership, staff, vision, and mission. The high satisfaction rate among members also
applied to the publications of Spiritual Directors International. Listen, Connections,
Membership Moments, the Seek and Find Guide, and our educational resources
received extremely positive satisfaction ratings, topped by the journal Presence
which garnered a 95 percent satisfaction rating.
One of the best indicators of an organization’s health and
member satisfaction comes through member referrals and word of mouth
recommendations. Note that close to 97 percent of survey participants said they
would recommend Spiritual Directors International to others!
Spiritual Directors International strives to keep membership
costs reasonable, considering a variety of factors from the economy to postage
and printing costs. Members agree. Over 81 percent think the cost of membership
is affordable on their budget, and that over 12 percent more members think the
membership cost is a bargain.
Your responses to the survey have already brought change. Based
on your input, Spiritual Directors International has gone green in all publications,
using recycled paper and FSC certified printers. 70 percent of the members
said, as a form of environmental stewardship, they value e-mail renewal
notices, e-mail with html, and e-newsletters that link to the Spiritual
Directors International Web site, thus cutting down on paper.
Thank all of those who took the time to complete this
survey. Your feedback helps Spiritual Directors International grow and serve
the community of compassionate listeners and seekers.
Jason Martinson
Membership Services Coordinator